The HELP advice is incorrect. Typing "about:crashes" gives "The addressis not valid". Please provide correct advice.
The helpful Mozilla crash dialogue gives tons of data. Unfortunately some person has set it so it cannot be copied [& so pasted for proper examination]. Mozilla help says to type "about:crashes" into the addressbar - that doesn't work, it just gives:
"The address isn't valid - The URL is not valid and cannot be loaded. - Web addresses are usually written like http://www.example.com/ - Make sure that you're using forward slashes (i.e. /)."
Which is totally useless. How do I get to the uncopyable [why would anyone do that!?!] crash data?
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Can you open other about pages like the about:about page?
That page shows all available about pages.
Are you using the Firefox version from the official Mozilla server or the version from the repositories of your Linux distribution?
If you use the latter than you may have a modified version that doesn't support the Mozilla crash server.
Try the version from the official Mozilla server if you currently use a version from the repositories of your Linux distribution.
Type about:crashes without the "
Though I noticed you are using a third-party build from Ubuntu based on useragent and not an official from mozilla www.mozilla.org/firefox/all where the various about: urls do work.
Thanks, both replies helpful, but in Firefox Help it would have been useful to have have that pointed out. The Q I asked is answered but I must now research the implications and impact on the integrity of Ubuntu of taking what it sees as non-standard software [ie not 'approved' by 'Package Manager']. Slightly irrelevant but I appreciate that using the 'official build' might also clear my annoying crashes problem [looks like clashes with incompatible old flash software which 'Update Manager' fails to see as obsolete]