My emails (@sbcglobal.net) respond in internet explorer, but not Firefox, why?
Emails have worked in Firefox until about the last month or so. Version 40.0.2. Can read, but cannot usually delete them without waiting well over a minute or they never delete. On Internet explorer and Chrome no problems. Have used Mozilla for over 4 years and never had this problem until the last month or two. Ran various virus and malware checks all negative. Deleted history, cookies and other items from Mozilla to try and help, no success. Any suggestions?
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Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to.
Type about:preferences<Enter> in the address bar.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe web sites. Are there any problems?
Then restart.