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SYNC stores and syncs passwords but fails to connect at Firefox startup. Help article didn't fix.

  • 4 回覆
  • 1 有這個問題
  • 5 次檢視
  • 最近回覆由 cor-el

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I have two laptops with Ubuntu 14.4 LTS and one with Win7. All with Firefox, Adblock, Noscript and HTTPS everywhere. All three laptops do the same thing. Have privacy set to clear history with passwords under data un-checked. Sync works between devices, passwords are stored. Get the SYNC failed to connect, incorrect password or username when Firefox starts up. Firefox and OS's are up to date.

I have two laptops with Ubuntu 14.4 LTS and one with Win7. All with Firefox, Adblock, Noscript and HTTPS everywhere. All three laptops do the same thing. Have privacy set to clear history with passwords under data un-checked. Sync works between devices, passwords are stored. Get the SYNC failed to connect, incorrect password or username when Firefox starts up. Firefox and OS's are up to date.

被選擇的解決方法

Does sync store a saved password for account.firefox.com? Check your password manager on one of the devices that has the incorrect name and password.

If you clear cookies and history on close, sync will be logged out in my experience.

從原來的回覆中察看解決方案 👍 0

所有回覆 (4)

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選擇的解決方法

Does sync store a saved password for account.firefox.com? Check your password manager on one of the devices that has the incorrect name and password.

If you clear cookies and history on close, sync will be logged out in my experience.

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mrfixitnv said

I have two laptops with Ubuntu 14.4 LTS and one with Win7. All with Firefox, Adblock, Noscript and HTTPS everywhere. All three laptops do the same thing. Have privacy set to clear history with passwords under data un-checked. Sync works between devices, passwords are stored. Get the SYNC failed to connect, incorrect password or username when Firefox starts up. Firefox and OS's are up to date.

Follow-up on my post. Sync started working. Not sure why, it was after excluding passwords from being cleared at close of Firefox and after I logged into Sync from a second laptop and had it Sync.

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sorry not answer, i'm looking for help myself

由 Holtonsweet 於 修改

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The Sync version used in Firefox 34 and later uses the password manager to store the name (e-mail) and password to be used to connect to the Sync server. The chrome://FirefoxAccounts entry in the password manager stores the authentication data (kA and kB) in JSON format.

Make sure the you do not use "Clear history when Firefox closes" to clear the passwords.