搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

There is a white bar about a half inch running vertical on the right hand of my screen and it's causing my firefox to work improperly. What is wrong?

  • 5 回覆
  • 5 有這個問題
  • 6 次檢視
  • 最近回覆由 FredMcD

more options

As the question states. The problems is that my mouse has to be about a cm or 2 to the right of icons and anything that is clickable to highlight the item and to be able to click it. Not sure what is wrong?

被選擇的解決方法

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

從原來的回覆中察看解決方案 👍 1

所有回覆 (5)

more options

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

more options

The uploaded image is a screen shot showing the right part of my screen with a white vertical bar. No other program on my computer does this. Not sure what to do. It's not a big problem, it's more annoying than anything.

more options

選擇的解決方法

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

more options

That was awesome!!! Thank you so much!!! LOVE FIREFOX!!!

more options

Glad to help. Happy computing.