Firefox crashes on startup. Both 31.1.1ESR and 32.0
Firefox was first installed by another administrator. But wasn't working. I didn't remove it, just installed another version. After that, it crashes every time I'm trying to start it.
What I did: 1. Uninstalled Firefox using standard Windows via Programs & Components in Control Panel 2. Removed Firefox Profile 3. Removed Registry settings associated with Firefox
Another details of my set-up:
1. McAfee antivirus is disabled 2. SRP is disabled
The latest crash ID is: bp-7b3a2e15-52b5-4407-874d-0b8122141014
Nothing unusual in Events Viewer.
Platform: Win 7 Pro 32bit. Thanks
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Signature JS = Java Script
Release Channel esr = Special type of program
Start Firefox in Safe Mode {web link} While you are in safe mode;
Type about:preferences<Enter> in the address bar
Select Advanced > General. Look for and turn off Use Hardware Acceleration.
Poke around safe web sites. Are there any problems?
If the problem is still there, you may want to switch to normal Firefox.
Download Firefox Full Installer For All languages And Systems {web link}