比較變更
Forum Response - Get troubleshooting information
修訂版本 63195：
由 Tonnes 於 的編修 63195
修訂版本 63742：
由 AliceWyman 於 的編修 63742
關鍵詞：
搜尋結果概要：
just another canned response
just another canned response
內容：
In order to be able to find the correct solution to your problem, we require some more non-personal information from you. Please do the following for previous than 29.0 firefox versions:
*Click the Firefox button at the top left, then click the ''Help'' menu and select ''Troubleshooting Information'' from the submenu. If you don't have a Firefox button, click the Help menu at the top and select ''Troubleshooting Information'' from the menu.
For Firefox version 29.0 and above:
*Click the menu button [[Image:New Fx Menu]], click help [[Image:Help-29]] and select {menu Troubleshooting Information}.
Now, a new tab containing your troubleshooting information should open.
*At the top of the page, you should see a button that says "Copy text to clipboard". Click it.
*Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.
If you need further information about the Troubleshooting information page, please read the article [[Use the Troubleshooting Information page to help fix Firefox issues]].
Thanks in advance for your help!
To find the correct solution to your problem, we require some more non-personal information from you. Please do the following:
*'''For Firefox versions previous to 29.0''': Click the Firefox button at the top left, then click the ''Help'' menu and select ''Troubleshooting Information'' from the submenu. If you don't have a Firefox button, click the Help menu at the top and select ''Troubleshooting Information'' from the menu.
*'''For Firefox 29.0 and above''': Click the menu button [[Image:New Fx Menu]], click help [[Image:Help-29]] and select ''Troubleshooting Information''.
Now, a new tab containing your troubleshooting information should open.
*At the top of the page, you should see a button that says "Copy text to clipboard". Click it.
*Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.
If you need further information about the Troubleshooting information page, please read the article [[Use the Troubleshooting Information page to help fix Firefox issues]].
Thanks in advance for your help!