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Firefox sync data is gone.

  • 3 个回答
  • 2 人有此问题
  • 4 次查看
  • 最后回复者为 philipp

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My computer broke so I transfered my appdata to a friends laptop, after a month passed my friend had to reset something on their computer (win8) so I created a sync account and figured my data was safe. Whatever he installed deleted firefox along with plenty of other apps. I was locked out of my sync account, mozilla didn't send me any emails for weeks and pretty much kept redirecting me to dinosaurs and errors. Against all odds I managed to access the account and here is the part I raged...NONE of my data got synced and while I originally syncced it I WATCHED it say "encrypting data". Are your servers malfunctioning or what? I've used firefox for years and have always been satisfied with your services but this is jersey clerk poor.

I'm not that upset with losing a months data ( still have original appdata ) but I spent long nights researching topics that I can no longer find due to not having those bookmarks or browsing history.

My computer broke so I transfered my appdata to a friends laptop, after a month passed my friend had to reset something on their computer (win8) so I created a sync account and figured my data was safe. Whatever he installed deleted firefox along with plenty of other apps. I was locked out of my sync account, mozilla didn't send me any emails for weeks and pretty much kept redirecting me to dinosaurs and errors. Against all odds I managed to access the account and here is the part I raged...NONE of my data got synced and while I originally syncced it I WATCHED it say "encrypting data". Are your servers malfunctioning or what? I've used firefox for years and have always been satisfied with your services but this is jersey clerk poor. I'm not that upset with losing a months data ( still have original appdata ) but I spent long nights researching topics that I can no longer find due to not having those bookmarks or browsing history.

所有回复 (3)

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hello PuppetMaster, i don't know if it will be of any consolation to you, but mozilla is currently working to completely overhaul & simplify the sync service (the changes are currently scheduled to land in firefox 29).

https://wiki.mozilla.org/User_Services/Sync

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That is interesting actually, but what would happen to the old sync?

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existing accounts won't be compatible or automatically upgraded to the new sync service, so there will be a bit of manualy work involved for existing sync users: http://www.ghacks.net/2014/01/12/mozilla-plans-update-firefoxs-data-synchronization-feature-version-29/