Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

话题已存档。 如果需要帮助请提出新问题。

Problem with Adobe Shockware Flash Plugin "Message from dll" "Can't create FileMapping"

  • 4 个回答
  • 9 人有此问题
  • 11 次查看
  • 最后回复者为 philipp

hinotama
hinotama
more options

Hi,

I have a problem with Adobe Shockware Flash 11.9.900.152 Plugin on Mozilla Firefox 25.0.1 on Windows 7 Ultimate (x64).

Every first time I start Firefox and enter a site that required flash player, I get this message.

http://i.imgur.com/rQyXONx.png

"Message from dll" "Can't create FileMapping"

The message only display in the first time I run Firefox after startup then enter a site that require flash player. It won't display again until I restart my computer or log out then log in my Windows account again.

I tried to disable/uninstall Adobe Shockware Flash Plugin and restart then run Firefox again, the message doesn't display anymore.

But when I enable/reinstall Adobe Shockware Flash Plugin and restart then run Firefox again, the message display again.

I tried to uninstall Firefox + Adobe Shockware Flash Plugin and reinstall them. But the problem still happen.

Only Firefox got the problem, Internet Explorer and Google Chrome doesn't.

Thanks in advance!!

Hi, I have a problem with Adobe Shockware Flash 11.9.900.152 Plugin on Mozilla Firefox 25.0.1 on Windows 7 Ultimate (x64). Every first time I start Firefox and enter a site that required flash player, I get this message. http://i.imgur.com/rQyXONx.png "Message from dll" "Can't create FileMapping" The message only display in the first time I run Firefox after startup then enter a site that require flash player. It won't display again until I restart my computer or log out then log in my Windows account again. I tried to disable/uninstall Adobe Shockware Flash Plugin and restart then run Firefox again, the message doesn't display anymore. But when I enable/reinstall Adobe Shockware Flash Plugin and restart then run Firefox again, the message display again. I tried to uninstall Firefox + Adobe Shockware Flash Plugin and reinstall them. But the problem still happen. Only Firefox got the problem, Internet Explorer and Google Chrome doesn't. Thanks in advance!!

所有回复 (4)

philipp
philipp
  • Moderator
more options

hello hinotama, based on your screenshot it rather looks like this error message is coming from the flash plugin process itself & not from firefox.

to troubleshoot such an issue, it would be best to contact adobe's support & file a bug report at bugbase.adobe.com (choose "Adobe Flash Player" as the product & "Browser Integration" as the product area), since they will have a better understanding of the internals of the plugin & therefore may know what might be at the root of the problem you were seeing and are the only ones able to fix it.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you uninstall the Flash player as well?

Note that this will remove all installed Flash players.

hinotama
hinotama 提问者
more options

Thanks for your replies!

@philipp: As you have suggested, I've submitted a bug and now I'm waiting for it to be verified.

@cor-el: Yes, I tried that too. But the problem still occurred after I reinstall it again.

philipp
philipp
  • Moderator
more options

thank you for reporting back - for cross-reference, here's the filed bug at adobe: https://bugbase.adobe.com/index.cfm?event=bug&id=3681184