Sub-folders in my edutrack email account are not visible - they are visible when I view through Safari
I have been using Firefox to access my Outlook edumail account to check my work emails. Recently I have been unable to see the sub-folders that I have created in my Inbox.
If I access my Outlook Edumail account via Safari I can see these sub folders. I can't work out how to resolve this problem
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选择的解决方案
Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
Did this fix your problems? Please report back to us!
Thank you.
Thank You! It worked. cheers, smahar