搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Google translate website doesn't translate web, when a web link is pasted in the input window. Is there any solution?

more options

Currently using Firefox 21.0 Desktop version. Pasted a web link in the input window of Google Translate website. When clicked on translate button nothing happened. Could see a small window suggesting to use Chrome to avoid any problems. Don't know when this problem started but I could do translation using weblinks, a month before. Any suggestions

Currently using Firefox 21.0 Desktop version. Pasted a web link in the input window of Google Translate website. When clicked on translate button nothing happened. Could see a small window suggesting to use Chrome to avoid any problems. Don't know when this problem started but I could do translation using weblinks, a month before. Any suggestions

所有回复 (1)

more options

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.