Bookmarks sidebar keeps disappearing
My bookmarks sidebar keeps on disappearing. I'll use ctrl-B to bring it back and it will be fine for a while when I close and re-open firefox but, after probably 3 or 4 times running firefox, it will be gone again and I have to use ctrl-B to bring it back. This just keeps happening over and over again every few times that I start firefox. I've tried running without any extensions or addons and the problem is still there.
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Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
Did this fix your problems? Please report back to us!
Thank you.
You can check for problems caused by a corrupted localstore.rdf file.
Thanks but I've already done that and it made no difference.
Thanks but I had already tried that before I posted here and it didn't make any difference.
Do you otherwise have problems with the toolbar customization because the localstore.rdf stores this data as well?
Which security software (firewall, anti-virus) do you have?
No, I've never had any problems with toolbar customisation. I use just the Windows Security Essentials andFirewall.
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
I started Firefox in safe mode, although nothing happened. I restarted firefox normally. The Sidebar was there. I closed and restarted firefox a number of times to see how long the sidebar would stay. On the 7th time I opened firefox, the sidebar was gone and I had to use ctrl-B to get it back again. I closed and restarted firefox again to see how long the sidebar would stay and, this time the sidebar was gone the 5th time I opened firefox and I had to use Ctrl-B to get it back. Now I'm just using firefox normally and waiting until the sidebar disappears again.
I should have said earlier that this is actually a new install of firefox. I had actually been using chrome until a few days ago and the last time I used firefox was on a previous install of Windows so, there wouldn't have been any leftovers from a previous install of firefox, just in case that's your next question :)