搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

after upgrading to v 16.0 I have lost all my bookmarks, addons, toolbars, norton passwords etc and want thrm back

  • 2 个回答
  • 5 人有此问题
  • 8 次查看
  • 最后回复者为 Ramundo1

more options

All I did was download the upgrade as recommended and all my additional toolbars, (Norton, Gamers Unite, etc) as well as all my bookmarks, homepage, history etc.

Can I get them all back or go back to a previous version?

All I did was download the upgrade as recommended and all my additional toolbars, (Norton, Gamers Unite, etc) as well as all my bookmarks, homepage, history etc. Can I get them all back or go back to a previous version?

所有回复 (2)

more options

Are you still using your (previous) default profile?

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

You can check for problems with the places.sqlite database file in the Firefox Profile Folder.

more options

Strange, but all my missing data appears to have come back? I don't understand how, but it is as if the upgrade didn't happen at all. Many thanks for your response though.