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I have received numerous requests from Firefox to download security updates. In each case, I have been unable to connect to the server-it just hangs for 45 minutes or more. Any suggestions? I'm running Snow Leopard, latest update.

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Macbook Pro purchased prior to Feb, 2011

Macbook Pro purchased prior to Feb, 2011

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If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.