搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Where are the answers to my question?

  • 2 个回答
  • 1 人有此问题
  • 6 次查看
  • 最后回复者为 RhinoCan

more options

In the course of composing and submitting a previous question, I never once saw any information on where I could expect to find the answer to my question once someone answered it. I still have no idea where to find the answers to my questions. Could you please redesign your process so that it it clearer to the person asking the question where they can hope to find the answer?

In the course of composing and submitting a previous question, I never once saw any information on where I could expect to find the answer to my question once someone answered it. I still have no idea where to find the answers to my questions. Could you please redesign your process so that it it clearer to the person asking the question where they can hope to find the answer?

所有回复 (2)

more options

I can't find either the question I posted or the answer. :(

more options

I eventually figured out where to see the answers to my questions. (Mozilla REALLY needs to improve their process so that people asking questions get information on how to see their questions and answers!)

Here's what you need to do: 1. Go to this address: https://support.mozilla.com/en-US/questions. 2. Just below the heading "Firefox Support Forum", you'll see a large blue area containing everyone's questions. To see only YOUR questions, look for the heading at the top of the blue area that says "Show: All | Unsolved | Solved | No replies | My Contributions". Click on "My Contributions" and you will see only your own questions. 3. Click on the question whose answers you're trying to find. A new page will come up showing the question and the answers.