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Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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I cannot see the letters and numbers which are often used for security when sending emails from various sites.

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Whenever I attempt to send an article from various sites such as from the NY Times and I am requested to type in the security numbers and letters in the box, the box is empty so I cannot send the article. This does not happen when I use Safari.

Whenever I attempt to send an article from various sites such as from the NY Times and I am requested to type in the security numbers and letters in the box, the box is empty so I cannot send the article. This does not happen when I use Safari.

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See:


Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See: