Urgent Request to Restore Firefox VPN Access in Iran

Dear Mozilla / Firefox Support Team, I am writing to formally and urgently request that you restore access to the Firefox VPN service for users in Iran. Until recently, the Firefox VPN service was working very well for us. However, today we discovered that the service has suddenly become unavailable. Whenever we try to activate it, we receive the following message: **"VPN is inactive."** This is extremely disappointing and frustrating, especially considering how important and necessary this service is for users in Iran. Internet access in Iran is subject to significant restrictions, censorship, and limitations. Reliable VPN services are not simply a convenience for us; they are an essential tool for accessing the open internet, communicating freely, obtaining information, and carrying out everyday online activities. We strongly urge Mozilla and the Firefox team to reconsider this restriction and make every possible effort to restore VPN availability for users connecting from Iran. **We respectfully but firmly request the following:** 1. Please investigate immediately why Firefox VPN has become unavailable in Iran. 2. Please clarify whether access has been deliberately restricted for Iranian users or whether this is a technical issue. 3. Please take the necessary steps to restore the service in Iran as soon as possible. 4. Please do not permanently exclude users in Iran from accessing this essential service. 5. Please provide an estimated timeline for restoring access. We want to emphasize that users in Iran need this service more than ever. Disabling access to a reliable VPN creates additional difficulties for people who already face serious internet restrictions. We genuinely appreciate Mozilla's commitment to an open, accessible, and free internet. We hope these values will also extend to users in Iran. **Please treat this request as urgent and escalate it to the relevant technical and policy teams. We strongly insist that Firefox VPN access for Iran be restored as quickly as possible.** We look forward to receiving a clear response and, most importantly, a practical solution. Thank you for your attention and cooperation. Best regards, A Firefox user from Iran