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Merriam-Webster site not working

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  • 最后回复者为 Denys

Hi there,

I am trying to access this site: https://unabridged.merriam-webster.com/ I am logged in on the site with my membership, which is up to date.

But whenever I try to search a word, it redirects me to the login page. I can only assume that something is wrong with my cookies, privacy settings, and extensions in Firefox. After having cleared my cache, allowed cookies for the site in question, and messed around a bit more with my settings, the problem persists.

This is not happening for any other sites. Can you help? Thank you!

Hi there, I am trying to access this site: https://unabridged.merriam-webster.com/ I am logged in on the site with my membership, which is up to date. But whenever I try to search a word, it redirects me to the login page. I can only assume that something is wrong with my cookies, privacy settings, and extensions in Firefox. After having cleared my cache, allowed cookies for the site in question, and messed around a bit more with my settings, the problem persists. This is not happening for any other sites. Can you help? Thank you!

所有回复 (1)

Hi Ellis,

First, I'd recommend to try it in a different browser. If the issue persists there as well, that's something that has to be resolved by the website developers. If it's Firefox-specific, proceed with the following steps:

  1. Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield Fx89ShieldIcon icon at the left of the address bar.
    • If ETP is enabled, try disabling it.
  2. If it does not help, try clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website).
  3. If it also does not help, try running Firefox in Troubleshoot Mode. If the problem doesn't persist, please follow the steps from this article to troubleshoot further.

Does any of that help? Looking forward to your update on how it goes!

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