System crashes while watching youtube
When using YouTube system freezes between 5-30 mins, of start of any video. I have troubleshooted, i have checked every extension, i have run every diagnostics on hardware and software , checked and updated every driver but no results i tried checking online but didn't file any solution , the only thing i can do is to reset my system, it does not happen in any other situation. This is happening since the start of Oct'25, if anyone has any idea how to solve this kindly help.
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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
The crash report is several pages of data. We need the report numbers to see the whole report.
- Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
- Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.
Note: If a recent Report ID does not start with bp- click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
Thank you for your help!
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.