Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

IRS Website

  • 3 个回答
  • 2 人有此问题
  • 144 次查看
  • 最后回复者为 Paul
  • 已存档

Why can I not access my IRS account using Firefox browser? I have to switch to Safari to sign in.

Why can I not access my IRS account using Firefox browser? I have to switch to Safari to sign in.

所有回复 (3)

Hi

What happens when you try to view that site in Firefox? Is there any error message?

Yes. This is what I get.

Your request could not be completed ... We apologize but there seems to be an issue completing your request. Please try again in a few minutes. Return to IRS.gov home

Error from: https://sa.www4.irs.gov/ola/ Reference ID: 3.4a3b2f17.1759340467.269e3673

I spoke with IRS and they said open in different browser and I did in Safari and it worked. But I use Firefox for everything else.

Thank you.

I recommend reporting this issue to:

https://webcompat.com/

The team there should be able to look into this for you.