Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Mozilla Firefox won't open

  • 5 个回答
  • 1 人有此问题
  • 101 次查看
  • 最后回复者为 Nathan Soper

more options

When I try and open Firefox, a window pops up for a millisecond before going off my screen, and firefox doesnt open. This is extremely irritating as i downloaded firefox since I also cant open chrome. Is there a fix to this, I have restarted my computer and have uninstalled and reinstalled firefox.

Thanks, Nathan

When I try and open Firefox, a window pops up for a millisecond before going off my screen, and firefox doesnt open. This is extremely irritating as i downloaded firefox since I also cant open chrome. Is there a fix to this, I have restarted my computer and have uninstalled and reinstalled firefox. Thanks, Nathan

被采纳的解决方案

Ed, (Edit: realised this was the wrong account but it’s still me) I kid you not, a few minutes before I looked at my emails, I left my Microsoft family (that I didn’t set up) since I couldn’t access 50% of websites. This was in fact the problem and after looking at your reply, I opened chrome and Firefox and they in fact worked. Thanks for the help ,

Nathan

定位到答案原位置 👍 0

所有回复 (5)

more options

Hello,

The issue may be fixed with the latest 140.0.1 release. Please update your Firefox (you can just download the Firefox installer and run it when the browser is closed) and let us know whether the problem persists.

有帮助吗?

more options

Hi Nathan, are you using a version of Firefox installed from the Microsoft/Windows app store, or is it the one installed directly from the Mozilla website? I'm not suggesting a change, just trying to gather information for now. Thank you.

有帮助吗?

more options

It was downloaded from the Mozilla Website, the most recent version as of the download (only a couple of weeks ago) I'm starting to think it is a windows problem. Opera GX, Firefox and Chrome all do not open except for a small window for a millisecond. These were all browsers that weren't downloaded onto my pc by default, unlike Microsoft edge which is the only one I can still use.

有帮助吗?

more options

If it's the FF bug, it also affected some browsers other than Edge. Should be fixed with FF v140.0.2. If it isn't, and if FF works if you rename firefox.exe to firefox1.exe, try disabling Microsoft Family Safety (https://impulsec.com/parental-control-software/microsoft-family-safety-turn-off/#Disabling-Microsoft-Family-Safety).

有帮助吗?

more options

选择的解决方案

Ed, (Edit: realised this was the wrong account but it’s still me) I kid you not, a few minutes before I looked at my emails, I left my Microsoft family (that I didn’t set up) since I couldn’t access 50% of websites. This was in fact the problem and after looking at your reply, I opened chrome and Firefox and they in fact worked. Thanks for the help ,

Nathan

由Nathan Soper于修改

有帮助吗?

我要提问

您需要登录才能回复。如果您还没账号,可以提出新问题