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Camera in video calls does not work

  • 2 个回答
  • 3 人有此问题
  • 111 次查看
  • 最后回复者为 Sadaqt

Hello everyone! I’m writing to asking for help about an issue with the camera not working on Mozilla Firefox during video calls. When I try to join a Google Meet session, I receive a message asking me to grant camera permissions - even though the permissions are already enabled both in the browser and my computer’s settings.

Interestingly, the camera works perfectly fine on other browsers like Google Chrome, so the issue seems to be specific to Firefox. I’ve already checked the following:

- Camera permissions are all allowed for Google Meet in Firefox; - The system settings (Windows) permit Firefox to access the camera; - No other applications are blocking the camera. I know that 'cause I'm using this camera on WhatsApp and TikTok Live Studio.

Could y'all please help me resolve this? I’d appreciate any troubleshooting steps or fixes you can provide.

PS.: The images are written in portuguese. But it's all how I told you before.

Hello everyone! I’m writing to asking for help about an issue with the camera not working on Mozilla Firefox during video calls. When I try to join a Google Meet session, I receive a message asking me to grant camera permissions - even though the permissions are already enabled both in the browser and my computer’s settings. Interestingly, the camera works perfectly fine on other browsers like Google Chrome, so the issue seems to be specific to Firefox. I’ve already checked the following: - Camera permissions are all allowed for Google Meet in Firefox; - The system settings (Windows) permit Firefox to access the camera; - No other applications are blocking the camera. I know that 'cause I'm using this camera on WhatsApp and TikTok Live Studio. Could y'all please help me resolve this? I’d appreciate any troubleshooting steps or fixes you can provide. PS.: The images are written in portuguese. But it's all how I told you before.
已附加屏幕截图

所有回复 (2)

What OS? I'll guess Windows... If windows, home or pro? If windows, are you running any security software besides MS Defender? What version of Firefox? It works for me. see screenshots What do you see in permissions? see screenshot How about using the option to Forget the site and start over. https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions

i want video call