Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I can't scan the QR code from Thunderbird Desktop

Hello, Thanks for the answer to my previous question, but I read "Import settings and data into Thunderbird for Android" - "How To Import from Thunderbird Desktop". Unfortunately I can't "Scan the QR code from Thunderbird Desktop", nothing happens when I "Align the QR code provided from Thunderbird Desktop". I wish you a good day.

Alain Le Métayer France

Hello, Thanks for the answer to my previous question, but I read "Import settings and data into Thunderbird for Android" - "How To Import from Thunderbird Desktop". Unfortunately I can't "Scan the QR code from Thunderbird Desktop", nothing happens when I "Align the QR code provided from Thunderbird Desktop". I wish you a good day. Alain Le Métayer France

所有回复 (4)

Was it created with Thunderbird running in dark mode? Have you seen https://support.mozilla.org/en-US/kb/thunderbird-android-import ?

Hello, Thanks for your answer. Unfortunately dark mode doesn't change anything. I wish you a good day.

Alain Le Métayer France

Wayne Mery said

Was it created with Thunderbird running in dark mode? Have you seen https://support.mozilla.org/en-US/kb/thunderbird-android-import ?

I read several times https://support.mozilla.org/en-US/kb/thunderbird-android-import But, even in dark mode nothing changes. The problem is  : 1. "Scan the QR code from Thunderbird Desktop" 2. "Align the QR code provided from Thunderbird Desktop" → nothing happens. There is no alignment occurring, even in dark mode. Sorry to bother you with my beginner questions.

Alain France