搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Incorrect Password

more options

I would like to change my password for Mozilla Firefox account. I am doing so because I have been notified of a password security breach. However, upon signing into my account via https://accounts.firefox.com/signin (it doesn't matter which device), I cannot change my password with the new one without the red-colored incorrect password window popping up. I know my signin is correct because I have just signed in using it. Whats the problem guys?

I would like to change my password for Mozilla Firefox account. I am doing so because I have been notified of a password security breach. However, upon signing into my account via https://accounts.firefox.com/signin (it doesn't matter which device), I cannot change my password with the new one without the red-colored incorrect password window popping up. I know my signin is correct because I have just signed in using it. Whats the problem guys?

所有回复 (2)

more options

It's been 7 days since I posted this.

Did I overlook a solution already posted?

Or is Support no longer active/understaffed?

Thank you for in advance for your consideration.

有帮助吗?

more options

Well, that shouldn't happen.

If you use the "eyeball" control at the right end of the field to view what you typed, does it match what you expected?

If you are auto-filling that field using a password manager, try making a manual change, for example, type an extra x at the end and then delete it.

有帮助吗?

我要提问

您需要登录才能回复。如果您还没账号,可以提出新问题