Windows 10 已于2025年10月14日停止支持。如果您正在使用 Windows 10,参见 这篇文章

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

FireFox to citizensbank.com gets "Access Denied on this server." Works if use Edge.

  • 1 个回答
  • 0 人有此问题
  • 144 次查看
  • 最后回复者为 cor-el
  • 已存档

FireFox to citizensbank.com gets "Access Denied on this server." See details below. Works if use Edge. Perhaps Citizens Bank doesn't like FireFox? Sometimes it works, and other times not. Can get to front page and login page if use Edge.

Using Asus laptop, Mozilla VPN (turning vpn off doesn't change behavior), connected to net via WiFi and DSL.

Odd thing is can connect using FireFox from hardwired desktop. Desktop is fairly old, laptop fairly new.

Failure details:

Access Denied You don't have permission to access "http://www.citizensbank.com/promo/featured-products.aspx?" on this server.

Reference #18.da9c3a17.1675614872.1d28c1c6

FireFox to citizensbank.com gets "Access Denied on this server." See details below. Works if use Edge. Perhaps Citizens Bank doesn't like FireFox? Sometimes it works, and other times not. Can get to front page and login page if use Edge. Using Asus laptop, Mozilla VPN (turning vpn off doesn't change behavior), connected to net via WiFi and DSL. Odd thing is can connect using FireFox from hardwired desktop. Desktop is fairly old, laptop fairly new. Failure details: Access Denied You don't have permission to access "http://www.citizensbank.com/promo/featured-products.aspx?" on this server. Reference #18.da9c3a17.1675614872.1d28c1c6

所有回复 (1)

"You don't have permission to access..." errors are characteristic of a firewall that protects the server against misuse and this firewall thinks something is suspicious about the HTTP request. If you use a proxy or VPN then try to use a direct connection. Select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

  • Settings -> General -> Network: Connection -> Settings

You can try to clear the Cache and remove the Cookies for websites that cause problems via the padlock button or via "3-bar" Firefox menu button (Options/Preferences) to see if that fixes it.

I've seen cases where having enabled "Resist Fingerprinting" was causing this issue.

Start Firefox in Troubleshoot Mode to check if an extension is causing the problem.

If this all doesn't work then you can try "Forget About This Site" in the right-click context menu of an history item.