搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已关闭并存档。 如果需要帮助请提出新问题。

Cached Web Content Not Clearing

  • 18 个回答
  • 2 人有此问题
  • 4 次查看
  • 最后回复者为 Buddy2014

more options

Win 7 Home Premium Firefox Version 101.0.1

'Privacy & Security'->'Cookies and Site Data', 'Clear Data.'

When 'Clear Now,' Cached Web Content; is clicked, it does not zero out. (It used to clear completely).

The browser webpage has been refreshed, the browser closed and reopened, and the computer restarted but the cache does not reset.

This issue started on the morning (Pacific time) of June 26-Is this a known glitch or am I missing a detail?

Win 7 Home Premium Firefox Version 101.0.1 'Privacy & Security'->'Cookies and Site Data', 'Clear Data.' When 'Clear Now,' Cached Web Content; is clicked, it does not zero out. (It used to clear completely). The browser webpage has been refreshed, the browser closed and reopened, and the computer restarted but the cache does not reset. This issue started on the morning (Pacific time) of June 26-Is this a known glitch or am I missing a detail?

由Buddy2014于修改

所有回复 (18)

more options

After you 'Clear Now' try refreshing the page.

About pages don't have spaces. Try - about:cache

more options

由Buddy2014于修改

more options

Try the suggestion in this thread and see if the problem persists -

Can't delete cache https://support.mozilla.org/en-US/questions/1269515

more options

由Buddy2014于修改

more options

**Edit** The below may be out of date because in my test I was able to clear the cache.

Buddy2014 said

To be clear about a point, I am using 'Private Browser Mode.'

Okay, in that case, you probably are seeing the amount of cache left over from regular windows. Private windows do not use the disk cache and (for some reason) the disk cache cannot be cleared from a session in automatic private browsing ("Never remember history").

In order to clear that, you can use a regular window or you can physically delete the cache2 folder from disk.

由jscher2000 - Support Volunteer于修改

more options

由Buddy2014于修改

more options

I may be wrong about clearing the disk cache while in private browsing because I fired up a test profile that starts up in private mode. It had about 10MB of cache left over from the old days. I was able to clear it using the "Clear Data" button. After closing Firefox and restarting, the cache increased from zero to 50KB. Hmm, what is that?

I used the about:cache page to look at the contents of the disk cache. Type or paste about:cache in the address bar and press Enter to load it, then use the link at the bottom of the disk cache section to open the full list of URLs. Mine listed some Mozilla content (for example, new tab page stuff).

I composited some screenshots, but without the final list of URLs.

Browsing an actual website, nothing was added to the disk cache from my session.

So actually, this worked better than I expected/remembered.

What is left in your disk cache after you clear it?

(Note: I'm running Firefox 102, which just released today and is being slow-rolled as usual to watch for bugs.)

more options

由Buddy2014于修改

more options

If you check the about:cache page, what is in the disk cache that is taking up so much space?

more options

Option - I just tried the mzcacheview from Nirsoft. Great tool for viewing the contents of your cache.

more options

由Buddy2014于修改

more options

Buddy2014 said

Disk Number of Entries: 45 Maximum Storage Size: 1048576 KiB Storage in Use: 601 KiB Storage Disk Location: Cache 2 folder (under AppData).

There should be a link to see what's in there. For example, is it stuff from Mozilla sites that Firefox is retrieving on its own, or is it related to your own browsing?

more options

When you use Private Browsing mode then an in-memory cache is used and not the disk cache. To be able to clear the disk cache you will have to leave PB mode temporarily and clear the disk cache in regular mode.

由cor-el于修改

more options

由Buddy2014于修改

more options

Are you using permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History) or do you open a New Private Window in regular mode ?

If you use permanent Private Browsing mode then you need to remove the checkmark to leave PB mode.

more options

由Buddy2014于修改

more options

You can bypass the cache and force a complete refresh by using some simple hotkeys: 1. Windows and Linux browsers: CTRL + F5. 2. Apple Safari: SHIFT + Reload toolbar button. 3. Chrome and Firefox for Mac: CMD + SHIFT + R.

This May Work, Peter

more options

由Buddy2014于修改