搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Adding email accounts

  • 1 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 sfhowes

more options

Have used thunderbird in the past but left to another client. Downloaded thunderbird again and tried to add accounts. Added a new outlook account with no problem. Tried to add 2 gmail accounts (both on previous usage of TB) Accepts and recognises password, Transfers to Google, password works no problem and TB reqirements to access account accepted. But on return to TB claims it cannot access server (Google presumably) On opening the Outlook account, up to date emails, from one of the gmail accounts are there. Possibly a hangover from previous usage. But cannot send gmails.

I How do I get my gmail accounts in? Can I clear all the info stored about previoud usage of TB to make a clean break?

Have used thunderbird in the past but left to another client. Downloaded thunderbird again and tried to add accounts. Added a new outlook account with no problem. Tried to add 2 gmail accounts (both on previous usage of TB) Accepts and recognises password, Transfers to Google, password works no problem and TB reqirements to access account accepted. But on return to TB claims it cannot access server (Google presumably) On opening the Outlook account, up to date emails, from one of the gmail accounts are there. Possibly a hangover from previous usage. But cannot send gmails. I How do I get my gmail accounts in? Can I clear all the info stored about previoud usage of TB to make a clean break?

所有回复 (1)

more options

A new profile can be created, without affecting the current profile. Help/More Troubleshooting, about:profiles, to create and manage profiles. Gmail accounts should add correctly with the default settings. If one of the gmail accounts is downloaded to an outlook account, that may be because the outlook account is set to collect the gmail messages, as set in outlook webmail.

Check that there is a separate smtp server for each account, and each account is set to send through the smtp with a matching User Name. Give each account a unique Account Name in Account Settings, and each smtp a unique Description.