搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Issue sending .doc from TB for MAC

  • 2 个回答
  • 1 人有此问题
  • 6 次查看
  • 最后回复者为 Jorg K

more options

I've recently migrated from a 2014 MBP to a 2018 MBP. Business as usual in terms of copying profile/emails over to the new machine. Currently running OS X 10.13.6. Everything seemed to be working fine until I attempted to send a .doc attachment. The recipient mentioned it was unreadable, asks which encoding to use. The document is essentially scrambled. I sent the same document again and had the same results. The document opens find on my machine however after sending it as an attachment I can go to to my sent box and attempt to open it and it does in fact show as unreadable. This only happens with .doc documents. All other forms of office/pdf documents send with no issues. Ive created a brand new profile and copied only the mail over and have the same results. Please advise.

I've recently migrated from a 2014 MBP to a 2018 MBP. Business as usual in terms of copying profile/emails over to the new machine. Currently running OS X 10.13.6. Everything seemed to be working fine until I attempted to send a .doc attachment. The recipient mentioned it was unreadable, asks which encoding to use. The document is essentially scrambled. I sent the same document again and had the same results. The document opens find on my machine however after sending it as an attachment I can go to to my sent box and attempt to open it and it does in fact show as unreadable. This only happens with .doc documents. All other forms of office/pdf documents send with no issues. Ive created a brand new profile and copied only the mail over and have the same results. Please advise.

所有回复 (2)

more options

This looks like Bug 1506800. There is a patched TB 64.3.2 in comment 27, but read subsequent comments re address books.

more options

Check out the Mac binary from this comment: https://bugzilla.mozilla.org/show_bug.cgi?id=1506800#c27