搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

I am not getting password reset email

  • 1 个回答
  • 1 人有此问题
  • 6 次查看
  • 最后回复者为 WestEnd

more options

I know my login info. but it isn't working so I clicked the reset password but I never got an email. I have done this about 3 times 2 weeks ago and then today. I also tried the username reset. Yes the email is correct, yes I have checked my spam and all my folders and yes my email is working. Please don't respond with the basic check everything because I have done all of those. All information is correct and there is not a recovery email lost in my email account. My question is how do I login when my password isn't working and I cannot get the email recovery?

I know my login info. but it isn't working so I clicked the reset password but I never got an email. I have done this about 3 times 2 weeks ago and then today. I also tried the username reset. Yes the email is correct, yes I have checked my spam and all my folders and yes my email is working. Please don't respond with the basic check everything because I have done all of those. All information is correct and there is not a recovery email lost in my email account. My question is how do I login when my password isn't working and I cannot get the email recovery?

所有回复 (1)

more options

Then it means you used a different email from registered or entered the email incorrectly. FF Forum can't help with email problem and you need to contact mozilla support not the End user forum for this help.

由WestEnd于修改