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I cannot login
I am unable to login to my mozilla account. I've tried resetting the password, I get the response that an email has been sent to me, but it has NOT. Yes, I've done this several times and I've checked the spam folder.
所有回复 (1)
When a web site sends a password reset, it goes to the e-mail address on file. I have had this problem myself.
What kind of message are you getting?
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache
How to clear the Firefox cache {web link}
and
- Remove Cookies
This will log you out of all sites you're logged in to. Press the Alt or F10 key to bring up the tool bar. Followed by;
Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences
Then Privacy. Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.