Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

how can someone change my password without being able to access my email

  • 4 个回答
  • 1 人有此问题
  • 4 次查看
  • 最后回复者为 Jolico9

more options

Today I got word that my Mozilla account has had a password change. I did not do this. How do I undo it or change my password, now that I don't know the password which has been changed deceitfully, I fear.  ?????

Today I got word that my Mozilla account has had a password change. I did not do this. How do I undo it or change my password, now that I don't know the password which has been changed deceitfully, I fear. ?????

所有回复 (4)

more options

hi, if you have not triggered the action that lead to this notification email then please reset your firefox account password and your email password immediately!: https://support.mozilla.org/en-US/kb/im-having-problems-with-my-firefox-account#w_iaove-received-an-email-from-firefox-accounts-what-should-i-do

more options

How do I change my firefox account password since you have to know the password to change the password. I can, however, change my email password immediately and I will. But can you clarifly how one can change your password when they do not have your password? And, how do I do it?

more options

you can perform a password reset/change action for your firefox account through https://accounts.firefox.com/reset_password

if somebody has performed that procedure successfully it means they at least need to be in control of your mail account unfortunately in order to access the mail verification link to get the password changed (as you will see when you go through it yourself) - that's why you should change the email password as well!

more options

I must have a spy, because there is no way my passwords could otherwise be compromised. Thank you Phillip for your help. I did, indeed, change all passwords.