搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Using POP, create subfolder-does not display, check profile and folder is there, deleted .json and panacea, no change what to do?

  • 3 个回答
  • 1 人有此问题
  • 11 次查看
  • 最后回复者为 Tonnes

more options

I've setup Thunderbird using a POP server, everything seems to be working good. I've setup several folders with subfolders for organization of my emails and to address disk space issues. However, sometimes when I try to create a subfolder to one of the folders or subfolder of a folder, it does not appear in the left pane. I check the HD and it shows the folder and the subfolders. Naturally, if I try to create it again it says it already exists. If I delete the HD folders, restart Thunderbird, the subfolders are gone. I try to re-create and get the same result in that the subfolders of a subfolder do not display. I've tried REPAIRING the folders. I've tried deleting the .json files and panacea.dat files and letting them be re-created but this has not solved the problem. I need some suggestions as to what I might do to correct the problem. It is almost as if Thunderbird has a limit to how deep you go with subfolders. Is this possibly true?

I've setup Thunderbird using a POP server, everything seems to be working good. I've setup several folders with subfolders for organization of my emails and to address disk space issues. However, sometimes when I try to create a subfolder to one of the folders or subfolder of a folder, it does not appear in the left pane. I check the HD and it shows the folder and the subfolders. Naturally, if I try to create it again it says it already exists. If I delete the HD folders, restart Thunderbird, the subfolders are gone. I try to re-create and get the same result in that the subfolders of a subfolder do not display. I've tried REPAIRING the folders. I've tried deleting the .json files and panacea.dat files and letting them be re-created but this has not solved the problem. I need some suggestions as to what I might do to correct the problem. It is almost as if Thunderbird has a limit to how deep you go with subfolders. Is this possibly true?

被采纳的解决方案

In that case, have a look here. If you are really going 6 folders deep (wow...), that could be the culprit allright. You’ll also find an associated bug, and should be able to test by shortening a new subfolder’s name, or do a little math. :)

定位到答案原位置 👍 0

所有回复 (3)

more options

I trust you when you say it is a POP account, and that you are looking at the proper account in Thunderbird (some people have an account both set up for IMAP and POP, so just mentioning it.) Are you absolutely sure the folder isn’t just collapsed? You should see a small arrow on the left of it in that case.

Another possibility would be that an add-on is causing strange behavior, which you can check by restarting Thunderbird with add-ons disabled. Add-ons include themes, so if you use a different theme, the arrow mentioned above may not be displayed. Switch to the default them to check.

Also, please have a look at this question.

Does any of this help?

more options

This is a POP account. I'm certain I am looking at the correct profile. The folder is not collapsed. There is no arrow next to the folder that I created the subfolder under even though it shows up in the directory on the HD. I looked at the other question and that is not the case.

I disabled all the add-ons and restarted Thunderbird and this did not correct the problem either. The problem can be recreated over and over again. It is like Thunderbird has hit a limit as to the number of subfolders it can have below the root. In this case it is 6 subfolders down.

more options

选择的解决方案

In that case, have a look here. If you are really going 6 folders deep (wow...), that could be the culprit allright. You’ll also find an associated bug, and should be able to test by shortening a new subfolder’s name, or do a little math. :)