搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Mr

  • 2 个回答
  • 0 人有此问题
  • 2 次查看
  • 最后回复者为 cor-el

more options

My Firefox hompage has changed to http://en.4yendex.com. I did not make this change. Can you advise how this might have happened and how I can prevent this type of change being made without my consent

My Firefox hompage has changed to http://en.4yendex.com. I did not make this change. Can you advise how this might have happened and how I can prevent this type of change being made without my consent

所有回复 (2)

more options

Add-ons or external software could have changed it.

Your Question Details > More System Details (to the right of your post) shows an optional settings file named user.js file in your profile folder (personal settings folder). Firefox uses the settings in that file at startup to override your saved preferences from the previous session. Unless you created that file yourself, it may contain an instruction to change your home page created by an add-on or external software. You can check and remove the file using the steps in this article (skip to the section on user.js): How to fix preferences that won't save.

Note: Windows hides the .js file extension by default. To work with files as accurately as possible, I suggest showing all file extensions. This Microsoft support article has the steps: http://windows.microsoft.com/en-us/wi.../show-hide-file-name-extensions.

Hopefully with the user.js file out of the way you can change your home page and have it stick. See:

more options

You can delete possible user.js and numbered prefs-##.js files and rename/remove the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in current Firefox releases.

You can use this button to go to the current Firefox profile folder: