Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

话题已存档。 如果需要帮助请提出新问题。

How do I remove wrong email for Firefox Sync on my computer's browser?

  • 5 个回答
  • 2 人有此问题
  • 22 次查看
  • 最后回复者为 amsur

amsur
amsur
more options

Hi all,

I'm using Firefox 37 recently. I'm new to the Firefox sync and already made a dumb mistake. I signed up with my email account, but accidentally left a character. It seems the verification mail went to someone who has that email address.

I tried to sign up on the sync again with the correct email and now I get the message: Merge Warning A different user was previously signed in to sync on this computer. Signing in will merge this browser's bookmarks, passwords and other settings with "....@mail.com".

Is it possible to delete the wrong email address from my browser?

Thank you

Hi all, I'm using Firefox 37 recently. I'm new to the Firefox sync and already made a dumb mistake. I signed up with my email account, but accidentally left a character. It seems the verification mail went to someone who has that email address. I tried to sign up on the sync again with the correct email and now I get the message: Merge Warning A different user was previously signed in to sync on this computer. Signing in will merge this browser's bookmarks, passwords and other settings with "....@mail.com". Is it possible to delete the wrong email address from my browser? Thank you

被采纳的解决方案

Try to delete the Weave folder and the signedInUser.json file in the Firefox profile folder and delete the prefs.js files to reset all prefs and maybe also delete the compatibility.ini file to reinitialize the profile.

You can use this button to go to the currently used Firefox profile folder:

Did you create a new Firefox account?

定位到答案原位置 👍 0

所有回复 (5)

user669794
user669794
more options

Hello,

go to account settings and delete your account.

Report us back if this works

由user669794于修改

amsur
amsur 提问者
more options

Hi. Thanks for the reply.

I tried to sign in on the link that you gave with the wrong account, but without the verification mail I can't get in.

When I sign in to sync on my browser, it still asks if I want to merge with the accidental account.

Should I merge them first and see if the accountis there to delete? Or is a re-install of Firefox a solution to reset everything?

user669794
user669794
more options

Hello,

re-installation process won't work. Follow these steps:

  1. Click on Open Menu
  2. Click on the E-mail id
  3. Now click on Disconnect
cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

选择的解决方案

Try to delete the Weave folder and the signedInUser.json file in the Firefox profile folder and delete the prefs.js files to reset all prefs and maybe also delete the compatibility.ini file to reinitialize the profile.

You can use this button to go to the currently used Firefox profile folder:

Did you create a new Firefox account?

amsur
amsur 提问者
more options

Debapriya Bhattacharya, I couldn't find the option unless I signed in with the account. Thanks for the time and help though.

Cor-el, I think that did the trick. Thank you very much!! Really appreciate it.