搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

why does firefox repeatedly send message stating reset link has been sent to email when it never is sent

  • 2 个回答
  • 5 人有此问题
  • 4 次查看
  • 最后回复者为 khayes992

more options

I'm trying to log in to my account. Firefox says my password is invalid. Firefox also says it has sent a reset link to my email. That reset link never arrives although I repeatedly ask to sent the link, and Firefox repeatedly indicates that link has been successfully sent.

I'm trying to log in to my account. Firefox says my password is invalid. Firefox also says it has sent a reset link to my email. That reset link never arrives although I repeatedly ask to sent the link, and Firefox repeatedly indicates that link has been successfully sent.

所有回复 (2)

more options

This issue can be caused by corrupted cookies or cookies that are blocked.

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
more options

It appears that I've just lost more than 200 bookmarks because of this problem. I'm ready to kiss Firefox goodbye, although I don't think it will matter to FF.