搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I am getting message "An error occurred while sending mail. The mail server responded: 5.7.1 Authentication Required." How do I fix this?

  • 5 个回答
  • 30 人有此问题
  • 10 次查看
  • 最后回复者为 christ1

more options

For the past week I cannot send email. I receive email fine but when I try to send I get this message: An error occurred while sending mail. The mail server responded: 5.7.1 Authentication Required. Please verify that your email address is correct in your Mail preferences and try again."

I do not know where Mail Preferences is--I have looked for it. Please help or I will need to get another email platform since being able to send is as important as receiving.

Thank you.

For the past week I cannot send email. I receive email fine but when I try to send I get this message: An error occurred while sending mail. The mail server responded: 5.7.1 Authentication Required. Please verify that your email address is correct in your Mail preferences and try again." I do not know where Mail Preferences is--I have looked for it. Please help or I will need to get another email platform since being able to send is as important as receiving. Thank you.

所有回复 (5)

more options

Is your question about the Thunderbird email client?

Because this thread is in the Firefox support queue, and Firefox doesn't "do" email. Or is you question about webmail that you access through Firefox?

more options

My apologies, yes, my issue is with Thunderbird, that is where the email problem is.

more options

Moving to the Thunderbird product support queue.

more options

Does anyone have an answer to this problem so I can get my Thunderbird to work again? Please help!