Showing questions for topic:
  • Recover data

I've lost ALL my bookmarks and cannot import a bookmark HTML file.

I have tried to follow various help files, but can't recover any bookmarks. Everything bookmark related seems to have completely disappeared. I have the current bookmarks… (kàsi)

I have tried to follow various help files, but can't recover any bookmarks. Everything bookmark related seems to have completely disappeared. I have the current bookmarks backup from my laptop, but when i go to the bookmark library and click on "import bookmarks from HTML" nothing happens. I am on an iMac OS 12.7.3, Firefox 150.02

Open 3

Firefox crashed and now my shortcuts have gone and the bookmarks are not easily accessable

Firefox crashed and now my shortcuts have gone and the bookmarks are not easily accessible. I tried importing from the desktop but they are now in a long list and not a… (kàsi)

Firefox crashed and now my shortcuts have gone and the bookmarks are not easily accessible. I tried importing from the desktop but they are now in a long list and not as they were (in the toolbar. I can't gt the "bookmark summary" showing in the toolbar area.

Open

Cache Restore

I use a SAAS solution for my small business (FreshBooks) that has not been working well with Firefox as of late. When I reached out to their customer care department the… (kàsi)

I use a SAAS solution for my small business (FreshBooks) that has not been working well with Firefox as of late. When I reached out to their customer care department they asked me to follow their resolution steps, which included wiping the cache and cookies for all of my Firefox browser. I did so at their request, it did not fix their issue (it appears to be something their developers are working on solving) and subsequently I lost a lot of retained other sites log-in and history. Is there a way to restore the cache cookies that were removed yesterday? Appreciate your help,

Patrick

Open

I just logged on - always use Firefox -but all my bookmarks are gone!

I have always used Firefox. Today - some update has erased all my bookmarks. it says import from Edge - but I don't use that. I lost my job last month so all my bookmarks… (kàsi)

I have always used Firefox. Today - some update has erased all my bookmarks. it says import from Edge - but I don't use that. I lost my job last month so all my bookmarks are so very important and now they are all gone. OMG

Please help.

Open 2

Can I restore/find history of more than a year ago?

I thought I used to be able to access browser history from much longer ago, either way I can no longer see any history longer ago than 29/10/2025 is there anyway for me t… (kàsi)

I thought I used to be able to access browser history from much longer ago, either way I can no longer see any history longer ago than 29/10/2025 is there anyway for me to restore, download or access older history, or has it been permanently deleted? I do still have a back-up of 28/12/2025 but I don't know if or where that contains history. I'm looking for data between 2019-06-01 and 2024-08-21. Weird thing is I remember accessing search history that old before... though I'm not sure how if if it doesn't store it for that long. Any help would be appreciated.

Open 3

after update all bookmarks lost

My computer went through the process of updating Firebox. Afterwards all my bookmarks are gone. I clicked on Manage Bookmarks...then clicked on Import and Backup...then c… (kàsi)

My computer went through the process of updating Firebox. Afterwards all my bookmarks are gone. I clicked on Manage Bookmarks...then clicked on Import and Backup...then clicked on Restore which open a File dialog box. What file? Nothing is restore. I want the bookmarks restored.

Open 2 1

Tabs after an Update

There was an update with Mozilla Firefox on the 8th. I had tabs open on the computer. After the update, I could not retrieve the tabs I had open. Tried to restore and not… (kàsi)

There was an update with Mozilla Firefox on the 8th. I had tabs open on the computer. After the update, I could not retrieve the tabs I had open. Tried to restore and nothing worked. Is there any way to restore my tabs?

Open

My Fairfax browser crashed yesterday and all of my thousands of bookmarks have been erased. Additionally, even the stored backup copy was erased yesterday.

While launching Firefox VPN browser all of my bookmarks were erased. Additionally, my backup copy of my bookmark records was also deleted. I have not been able to reboot … (kàsi)

While launching Firefox VPN browser all of my bookmarks were erased. Additionally, my backup copy of my bookmark records was also deleted. I have not been able to reboot or restore the system. I need help.

Ti yanjú 5

I keep having to restore bookmarks

I find that three or four times a month, the links to all my bookmarks disappear. The bookmark folders and bookmark names are still shown but there are no URLs. If I res… (kàsi)

I find that three or four times a month, the links to all my bookmarks disappear. The bookmark folders and bookmark names are still shown but there are no URLs. If I restore to a few days previously they are work again. Why?

Open 1 90

I got a new phone and lost all my Collections; is there a way to recover the websites within my collections?

I just got a samsung galaxy s26 (old phone is not available); when i accessed my Firefox, my Collections were missing. From other research, it seems that Collections are… (kàsi)

I just got a samsung galaxy s26 (old phone is not available); when i accessed my Firefox, my Collections were missing. From other research, it seems that Collections are not available anymore. However, there must be some way to recover the websites that were stored within them, so i can at least rebuild them.

Open 1

Restore lost synced tabs

Hi, I shared a lot of important tabs to my laptop (using the firefox built-in share/send to other device button), upon starting it, they seemed to arrive just fine and op… (kàsi)

Hi,

I shared a lot of important tabs to my laptop (using the firefox built-in share/send to other device button), upon starting it, they seemed to arrive just fine and opened on my laptop, however I accidentally clicked to "history"->"restore last session", which made this firefox window go away and all my sent tabs seem lost.

Is there any way to get them back? Any type of log?

I tried the following already: - Looking through History (they do not appear there at all) - Looking at recently closed tabs (there aren't any listed) - checking synced tabs window (did not contain the ones I sent from my phone to my laptop) - checked session recovery files ( none of my synced tabs seem to have gotten stored into that session recovery file)

So is there any other log or place I can look at? I refuse to believe that this is not saved anywhere? Or on mozilla servers at least? Can support help me?

Thanks for any ideas!


EDIT: I found this, may is something similar: https://connect.mozilla.org/t5/ideas/send-tabs-log/idi-p/15640

Open 3 27

Firefox installed an update on my Macbook pro today but failed to restore my previously open window.

Firefox updated on my macbook pro running Sequoia 15.5 but failed to restore my previously open windows. The option to restore previous session was missing. How can I get… (kàsi)

Firefox updated on my macbook pro running Sequoia 15.5 but failed to restore my previously open windows. The option to restore previous session was missing. How can I get my previously open windows back, bearing in mind I'm not not a computer nerd? Thank you, Edouard.

Open 1 9

Why can't they fix this problem where every update destroys all my personal settings and passwords?

bold text'I am so fed up with these updates loosing my passwords and data, why ? All my settings are messed up and last time it took two weeks to get everything back, wh… (kàsi)

bold text'I am so fed up with these updates loosing my passwords and data, why ? All my settings are messed up and last time it took two weeks to get everything back, why? I give up total idiots for releasing updates that are sub par!

Open 3 144