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Hi - Firefox placed an 'Old Firefox data' folder on my desktop and I am unable to delete it. I'ver tried third party apps, logging in as administrator, command line delete, uninstalling FF but am still stuck with it and my network settings are wrecked so I can't re-establish connection to the internet on that machine. Anyone with any suggestions as to how I get rid of the 'Old Firtefox data' folder ? Many thanks...

Hello, I apologise if this subject has already been discussed somewhere but I haven't been able to find anything that specifically answers my question.

I run Thunderbird on two desktop systems running Windows 7 Professional and a laptop running Windows 10 Home. The desktop systems are running Thunderbird 115.5.1 (32-bit) and the laptop 139.0.2 (64-bit).

I use a file synchronisation program to keep my data on all three systems in sync, which also acts as a backup. I also use it to back up my main desktop system to a portable hard drive.

I should like to know if it is possible to include Thunderbird data in the synchronisation process, specifically mail messages in various folders (e.g. Sent, Read - including subfolders, Deleted etc.), Address books and Calendar data. I have successfully transferred the message files and their .msf companions. The sync software detects and updates changed files and this seems to work smoothly but I haven't been able to do this with Calendar data or Address Books. As far as I can see this can only be done by exporting the data to iCalendar or csv files then importing to the other systems which is obviously not convenient for something that I am doing on a frequent, regular, basis.

A final problem I have encountered relates to message filters. I have not been able to find any way to copy these to the other systems. Copying msgFilterRules.dat doesn't work and I can't find any way to export the filter data.

I should be most grateful for any assistance you can offer.

Regards, M. J. Thompson.

Hello,

I want to set up filters so that from every folder of my webmail / IMAP (inbox, sent, deleted, drafts) after Thunderbird syncs up or when a new email is received / sent / drafted / deleted, the new Emails (or changes) are automatically copied (!) to corresponding folders (that I can create manually) within the local folder as a Backup / Archive.

Please, I do not want an entirely different approach because you think this is stupid or do it differently.

SO: PLEASE, how can I achieve this?

Thank you in advance!

Firefox stopped working on my computer. Every time I try to open it I get an error message that says "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item." I tried to uninstall and reinstall with no success. Our IT dept tried as well and nothing we have tried has resolved the issue. Thank you for your help.

For the last week or so, my Junk mail folder (on Local Folders) has remained empty, which is highly unusual. I finally found all the junk mail in a sub-folder of the Junk folder called Local Folders. I have all my accounts set to move junk mail to the Junk folder in Local Folders. Somehow, the Junk folder has had a subfolder created called Local Folders, and all of my junk mail is being moved there. This is without me changing any settings as far as I'm aware.

I've looked all through the account and global settings, and I can't figure out how this happened or how to get it back to the way it was, where just looking in the Junk folder in Local Folders shows all the junk mail. There certainly shouldn't be a Local Folders subfolder of the Junk folder.

Is this a folder corruption issue? Should I manually delete that folder? Any suggestions

On at one website I log into, in the field where I enter my username and password, the font color blends in with background so much, it's almost impossible to read what I typed. The background is white, and the font is very close to White. When I invert the colors, the background is black, and the font is nearly black. I have to use a 5x magnifier to see what's written in the fields because there is so little contrast between the font and the field.

I've adjusted color inversion, transparency and blur, high contrast fonts, etc. nothing improves it.

This problem behaves the same way on both my Samsung A12 and A15 phones.  But, it looks perfectly fine using Chrome browser!

????

I used to have Bookmarks in a particular order based upon the most frequently used ones vs others plus, I also had rhem grouped according to websites associated with them and their relevance.

Now, I can no longer edit their order back to what I had before.

The current selection for sorting does have any way to customize them either.

Is there a work around or app that will provide the capability to order them as 'I' need them to be?

I am running on android 15 v7. Samsung S22 Ultra Firefox current version - 139.0

Hello,

My Thunderbird is on 140.0ESR - just updated yesterday. This morning I am noticing that when I open an email to read, and then close it, my inbox automatically scrolls from the top of the box to the place where that just read email is located. It used to just close and I could open the next one - now it goes through this momentary, fast scroll and then stops at the most recently read. It doesn't seem to matter if there are unread messages in the mailbox - it does the same thing when all messages have been read.

Very strange behavior - and just started with 140.0ESR.

Any ideas appreciated. Thanks!

I am not sure if 'settings' is the correct category. I have a large sum of money waiting to be claimed at bitcoin. When I attempt to log into my account there, I get this:

Secure Connection Failed

An error occurred during a connection to bitprotrust.cc. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

The funds I am attempting to claim are over $100,000.00. Is there any way that I can get past this error message and reach the bitcoin people? I have 24 hours to collect, starting late yesterday (July 7).

Thank you, Martha Gillam: P.S. I have looked at the information provided below. I am NOT a geek, and it makes no sense to me. Please tell me in plain English how I can bypass the filter that says I cannot reach these people.

For some time I cannot access any more Gmail messages from my Thunderbird.

When cancelling my email address in Thunderbird and trying to reopen it as new address, I'm getting the message "registration on the server failed".

Then I tried to open my email address on the laptop of my wife in her Thunderbird: there it works perfectly.

In addition I tried to open her email address on my Thunderbird: I'm getting the same message "registration on the server failed".

We have both Thunderbird 128.12

I'm working with Windows 11.

She is still on Windows 10.

Any ideas?

Thanks!

I have used Thunderbird for several years for all my emails. About a month ago, I changed my password to my spectrum account. On Friday, Thunderbird started refusing to connect to charter. The message I get is "Login to server mobile.charter.net with username xxxxxxx@charter.net failed" with options to retry, enter new password or cancel. I enter the correct new password. I get the same request - until I cancel.

   The account is working at charter if I use their web-mail.  But I want to use Thunderbird to keep all my email accounts together.  
    I did call spectrum, and do have the port numbers from them.  But I do not know how or where to enter them.  Please help
  OH - in case it matters - this is on my laptop, and the internet is wired - not WIFI

Hi,

Not sure if anyone else is reporting this but ever since the last update - 140.0.2 Firefox Release, June 27, 2025 - many of my general sites, yahoo, news, company sites that I use everyday, do not load. I have to use Private Browsing, keep refreshing or change URL for the site to load. Anywhooos, I do appreciate you guys! keep it up!

i have problem with setting up my proxy. i choose manual proxy configuration, fill the HTTP Proxy & port. When i click ok then input username & password but it keep asking for the username & password. (I have asked the proxy provider they say the proxy is good, no problem)

Please, as of late last year the "Bookmarks" have been all over the place. They just, recently, shifted around again. It's maddening! Can you not fix this annoying problem?

J.Joseph Ami-Ga

latest versions of firefox (now at 140.0.1) keeps opening onto my 2nd monitor which is off - how to stop it doing it. Tried making new profile which works for awhile, but sooner or later they all bump it to the 2nd monitor and it never comes back - tried moving to primary and closing it there, but next time back on #2. Open 2nd window while first is on primary, and that goes to 2nd monitor...