2FA token generated for Firefox Account has the wrong name (email)

I enabled two-step authentication on my Firefox Account by clicking on "Add". Everything went OK. (It was the first time I enabled it. I've been negligent.) The "name" … (kàsi)

I enabled two-step authentication on my Firefox Account by clicking on "Add". Everything went OK. (It was the first time I enabled it. I've been negligent.) The "name" (email) on the token generated by my 2FA App was the primary email of my Firefox Account.

Then I clicked on "Change", and followed through the same steps as when 2FA was "Added". Now, the "name" on the generated token was neither the primary or the secondary email of my Firefox Account ! The name on the token was the email I used as the primary email of my Firefox account back in 2020 ! Despite the wrong name (email), the 2FA code worked fine for signing in. How and why does this happen? What is the intended purpose of the "Change" option?

I fixed the name on the token by Disabling then Adding 2FA again.

A Curiosity?: When I try to sign into Firefox account, 2 emails are offered by Firefox - the current primary email for the account, and the previous primary email for the account. The second email IS in Logins, but not for accounts.firefox.com. The 2nd email is rejected if it is tried to be used. Where is Firefox getting the previous account email from?

Asked by Stone 2 àwọn ọjọ́ tó kọjá

Last reply by Paul 2 àwọn ọjọ́ tó kọjá

Pause Account without deleting

I am trying to find a way to pause an account without deleting it. I have googled it, and searched every option and nothing described is ever found in the application. I … (kàsi)

I am trying to find a way to pause an account without deleting it. I have googled it, and searched every option and nothing described is ever found in the application. I am using version 140.3.1esr I need instructions for pausing an account without deleting it.

Asked by tnteverett.1 2 àwọn ọjọ́ tó kọjá

Last reply by Matt 2 àwọn ọjọ́ tó kọjá

Removing groups of emails form the inbox?

I need to remove hundreds e mails from my inbox. I have had this box for 25 years. Please help me it's affecting my computer speed. Bud Harris [edited from public] @cham… (kàsi)

I need to remove hundreds e mails from my inbox. I have had this box for 25 years. Please help me it's affecting my computer speed.

Bud Harris [edited from public] @chama.com

Asked by Bud 2 àwọn ọjọ́ tó kọjá

Last reply by Toad-Hall 2 àwọn ọjọ́ tó kọjá

How to pause an email account without closing it.

I have a work account that is temporarily paused while I am on leave. I am not currently able to log in, so the auto login fails, and keeps bugging me for the correct pas… (kàsi)

I have a work account that is temporarily paused while I am on leave. I am not currently able to log in, so the auto login fails, and keeps bugging me for the correct password, which will not work since the account is temporarily suspended. I don't want to delete the account, there are emails in there I need to access, and the account will be restored when I get back to work. How do I pause the account so it doesn't keep trying repeatedly to log in and asking me for the password?

Asked by Don Daniels 5 àwọn oṣù sẹ́hìn

Last reply by tnteverett.1 2 àwọn ọjọ́ tó kọjá

Thunderbird email problem

My wife and I have separate Thunderbird accounts . Recently her sent messages have either not gone into her sent mail or are showing up in my sent mail with my name as s… (kàsi)

My wife and I have separate Thunderbird accounts . Recently her sent messages have either not gone into her sent mail or are showing up in my sent mail with my name as sender?????

Asked by myroncarlson46 2 àwọn ọjọ́ tó kọjá

Last reply by david 2 àwọn ọjọ́ tó kọjá

Default to open links in a new Tab Does Not Work

Hello- When I am on a website and click link I would expect and want a new Tab to open-- I want it to open it in a new Tab and leave the page I'm on alone so I can go bac… (kàsi)

Hello- When I am on a website and click link I would expect and want a new Tab to open-- I want it to open it in a new Tab and leave the page I'm on alone so I can go back to the original page.

Instead, Firefox overwrites that page and the tab with the a new one, and I have to hit the back button to get back to that original page. And most often the back arrow button is grayed out and I can't get back at all.

In settings, I've tried checking the box for: 'Open links in tabs instead of new windows' but that doesn't do it. I've also tried checking the box, 'When you open a link in a new tab, switch to it immediately,' and that doesn't do it either.

I know that a work-around is to hold down the Ctrl key while clicking a link, but I'd like to set it as a default so I don't have to do that. That's a pain and not a natural function when browsing. To be sure, I want to click on links and that creates a new Tab without Ctrl Keys.

Thanks!

Asked by StevenB 5 àwọn ọjọ́ tó kọjá

Last reply by t.r.ernst 2 àwọn ọjọ́ tó kọjá

I get bad input delay in certain websites

For example when using Google translate there is an input delay, but it's only for Google Translate as other websites -- including other Google products -- don't have. … (kàsi)

For example when using Google translate there is an input delay, but it's only for Google Translate as other websites -- including other Google products -- don't have.

Asked by apddawson05 2 àwọn ọjọ́ tó kọjá

Last reply by t.r.ernst 2 àwọn ọjọ́ tó kọjá

Thunderbird Flatpak freedesktop.Platform branch 23.08 is end-of-life

Thunderbird Flatpak 140.3.1esr (64-Bit) flatpak update Info: runtime org.freedesktop.Platform branch 23.08 is end-of-life, with reason: org.freedesktop.Platform 23.08… (kàsi)

Thunderbird Flatpak 140.3.1esr (64-Bit)

flatpak update Info: runtime org.freedesktop.Platform branch 23.08 is end-of-life, with reason:

  org.freedesktop.Platform 23.08 is no longer receiving fixes and security updates. Please update to a supported runtime version.

Info: applications using this runtime:

  org.mozilla.Thunderbird

Info: runtime org.freedesktop.Platform.VAAPI.Intel branch 23.08 is end-of-life, with reason:

  org.freedesktop.Platform 23.08 is no longer receiving fixes and security updates. Please update to a supported runtime version.

Info: applications using this extension:

  org.mozilla.Thunderbird

Info: runtime org.freedesktop.Platform.GL.default branch 23.08-extra is end-of-life, with reason:

  org.freedesktop.Platform 23.08 is no longer receiving fixes and security updates. Please update to a supported runtime version.

Info: applications using this extension:

  org.mozilla.Thunderbird

Info: runtime org.freedesktop.Platform.GL.default branch 23.08 is end-of-life, with reason:

  org.freedesktop.Platform 23.08 is no longer receiving fixes and security updates. Please update to a supported runtime version.

Info: applications using this extension:

  org.mozilla.Thunderbird

Asked by lichtgestalten 2 àwọn ọjọ́ tó kọjá

Last reply by Wayne Mery 2 àwọn ọjọ́ tó kọjá

Delete cookies from specified time period

Hi, I have Mozilla Firefox for Windows. How do I do if I want to delete cookies from the past week? The clear history option only seems to have last hour, last two hours,… (kàsi)

Hi, I have Mozilla Firefox for Windows. How do I do if I want to delete cookies from the past week? The clear history option only seems to have last hour, last two hours, last four hours, since midnight and "All history". I have a website that doesn't work that I suspect doesn't work due to a cookie issue (as it is a website that I have visited with other browsers and whenever I get the behaviour I just clear the cookies from the past visit and it starts working). I therefore need to remove cookies from the past week (or some other time period that I can specify myself), because only since midnight won't do and I do not want to remove all cookies since I got Firefox. Selectively removing cookies from one specific site is not an option etiher, unless I can remove them from the past week, as I don't want to remove older cookies from that site.

Asked by b.martin.ulander 2 àwọn ọjọ́ tó kọjá

Last reply by t.r.ernst 2 àwọn ọjọ́ tó kọjá

OSX Thunderbord - mozDraggedFiles folder

Since a few weeks ago every time I try to drag an email from the inbox to a folder (I'm not ever trying to drag it out of Thunderbird), if I falter with the mouse or try … (kàsi)

Since a few weeks ago every time I try to drag an email from the inbox to a folder (I'm not ever trying to drag it out of Thunderbird), if I falter with the mouse or try to drag it a second time I get dialog box asking if I want to replace a file that already exists in the "mozDraggedFiles" folder. e.g.:

 CONFIRM
 /var/folders/4g/sjfdskjgdsklfi098ds09jsejre/T/mozDraggedFiles/<subject_of_email>.eml Already exists do you want to replace it? Y/N

Clearly a temp folder for stored copies of emails before they get moved/copied somewhere.

There's a similar bug reported here: https://bugzilla.mozilla.org/show_bug.cgi?id=1983616

Which links to another couple of bugs, but all are talking about dragging files to desktop or other location but not about dragging them within the program.

Presumably once a dragged email reaches it's destination the copy in the mozDraggedFiels folder ought to be cleared right? I wonder why that has changed recently, I'm pretty sure I haven't had this issue before.

Also to make matters worse when the dialog box comes up, it is only displayed locally to the machine to screens connected directly to it and if I am remoting in with share screen or something like jump desktop the machine essentially hangs/disconnects until the dialog box is closed!

Anyone else getting this ?

I'm on OSX 15.1 and Thunderbird143.0.1 (aarch64) R.

Asked by ralph.mozilla 5 àwọn ọjọ́ tó kọjá

Last reply by Wayne Mery 2 àwọn ọjọ́ tó kọjá

I am getting a message that my login to my email account failed, and keeps asking for my password.

Every time I try to access my email account I get a message that the "email account failed" and asks for my password (and sometimes new password). But when I enter the pa… (kàsi)

Every time I try to access my email account I get a message that the "email account failed" and asks for my password (and sometimes new password). But when I enter the password I keep getting the same error message!

Asked by johnjordan15 2 àwọn ọjọ́ tó kọjá

Last reply by Toad-Hall 2 àwọn ọjọ́ tó kọjá

How to add existing mail account to Thunderbird

Could you please tell me how to how to add existing mail account to Thunderbird? I could not find "existing mail account" in the [new] which is [file] in the top Bar. Als… (kàsi)

Could you please tell me how to how to add existing mail account to Thunderbird? I could not find "existing mail account" in the [new] which is [file] in the top Bar. Also, there is no "Add mail account" button.

App version is latest one. waiting for your reply.

Asked by fieldchamp12 4 àwọn ọ̀sẹ̀ tó kọjá

Last reply by johannes 2 àwọn ọjọ́ tó kọjá

Frame load interrupted

Why do I get this message when trying to view photos in my yahoo email account please?

I’ve tried deleting and re installing the app.

Asked by lawcon123 1 ọ̀sẹ̀ tó kọjá

Last reply by Paul 2 àwọn ọjọ́ tó kọjá