Unable to use YouTube

I have not made any change to my current Firefox browser and suddenly when attempting to load YouTube I get the message: An error occurred during a connection to www.you… (kàsi)

I have not made any change to my current Firefox browser and suddenly when attempting to load YouTube I get the message: An error occurred during a connection to www.youtube.com. PR_END_OF_FILE_ERROR. Any idea what has caused this problem and what to do about it? Thank you for all help.

Asked by sjhelfrmd 1 ọ̀sẹ̀ tó kọjá

Last reply by Paul 1 ọ̀sẹ̀ tó kọjá

Privacy issue

Hi, Please tell me exactly WHAT AI, WHERE that AI is, and EXACTLY what DATA is transmitted, on an option that's enabled BY DEFAULT on Firefox. "Use AI to suggest tabs … (kàsi)

Hi,

Please tell me exactly WHAT AI, WHERE that AI is, and EXACTLY what DATA is transmitted, on an option that's enabled BY DEFAULT on Firefox.


"Use AI to suggest tabs and a name for tab groups"


And the same question for ALL other AI features.

There is ZERO transparency on this issue, and I'm mightily disgusted that you feel the need to, by default, force share the EVERY WEBSITE VISITED with a third party AI system.

Regards

D

Asked by rockthedragon 1 ọ̀sẹ̀ tó kọjá

Last reply by TyDraniu 1 ọ̀sẹ̀ tó kọjá

Norton not seeing new emails in your email app popup

So I keep getting this pop-up message from Norton, "Not seeing new emails in your email app?" Everything seems to work appropriately in Thunderbird. I'm getting new ema… (kàsi)

So I keep getting this pop-up message from Norton, "Not seeing new emails in your email app?" Everything seems to work appropriately in Thunderbird. I'm getting new emails as I always have. The problem is as long as Thunderbird is open Norton keeps popping this stupid thing up every 10 or so minutes. Has anyone had this? Have you found a way to get Norton to realize everything is fine and stop popping up? It's like playing a game of wack a mole all day.

Asked by inaheap 4 àwọn ọ̀sẹ̀ tó kọjá

Last reply by dbrennan6 1 ọ̀sẹ̀ tó kọjá

New Thunderbird version "fails to find the settings for you email account". (win10)

Thunderbird just updated itself to a state where I need to do the setup process manually, which always takes a few hours (with networksolutions as the host). How can I co… (kàsi)

Thunderbird just updated itself to a state where I need to do the setup process manually, which always takes a few hours (with networksolutions as the host). How can I continue to work with the previous version until the bug is fixed or I have time to go through the entire complicated process? Thanks in advance, Knut

Asked by Knut Wittkowski 1 ọ̀sẹ̀ tó kọjá

Last reply by sfhowes 1 ọ̀sẹ̀ tó kọjá

How to enable cookies on Firefox for yahoo account

Trying to add my yahoo email account to Gmail. Keep getting message Must enable cookies on browser for yahoo account. Have tried Firefox process shown in past posts. Ke… (kàsi)

Trying to add my yahoo email account to Gmail. Keep getting message Must enable cookies on browser for yahoo account.

Have tried Firefox process shown in past posts. Keep getting redirected to same page on how to enable cookies.

Screenshots shown on earlier posts by “Jon…” not legible.

Thanks for your help!!

Asked by indigostella33 1 ọ̀sẹ̀ tó kọjá

Last reply by t.r.ernst 1 ọ̀sẹ̀ tó kọjá

Singular sound beat buddy manager on line

Hello, "Please create a new version of the browser app that supports the ability to use FileSystemAPI on directories, this is essential for working with a BeatBuddy proje… (kàsi)

Hello, "Please create a new version of the browser app that supports the ability to use FileSystemAPI on directories, this is essential for working with a BeatBuddy project and SD cards that are saved on my computer using the online editor." Thanks Kind regards Claude

Asked by Claude Dascotte Bouhière 1 ọ̀sẹ̀ tó kọjá

Last reply by TyDraniu 1 ọ̀sẹ̀ tó kọjá

How to prevent browser.tabs.hoverPreview.enabled from auto-resetting to "true"?

On Firefox 128.14.0esr (build 20250811113756), Linux/X11, the setting browser.tabs.hoverPreview.enabled does change back to "true" every few days, or perhaps browser rest… (kàsi)

On Firefox 128.14.0esr (build 20250811113756), Linux/X11, the setting browser.tabs.hoverPreview.enabled does change back to "true" every few days, or perhaps browser restarts.

How can I turn off tab previews reliably?

Asked by Boulardii 1 ọ̀sẹ̀ tó kọjá

Last reply by Agent virtuel 1 ọ̀sẹ̀ tó kọjá

Background has turned white

Windows 10 on PC with Thunderbird 140.1.0esr (64-bit) Since the last update, the background on my Tbird messages list, email panel and in my compose email panel have turn… (kàsi)

Windows 10 on PC with Thunderbird 140.1.0esr (64-bit) Since the last update, the background on my Tbird messages list, email panel and in my compose email panel have turned from my eye-friendly light grey to glaring white and this is literally causing me a headache and a "flimmer" in my eyes (common in people with blue eyes). All other programs in Windows show me the light grey background as they should, it's Thunderbird itself which isn't picking up the light grey. The only place in all the tools and settings menus that I was able to find ANYTHING about background colour was (three bars) -> tools -> Settings -> HTML Style [ ] Use reader's default colours <- makes no difference whether this box is marked or not Beneath that: Text Colour is set to black. Background colour is set to light grey. There is no way to Save the settings page, so one presumes they are automatically saved. Restart (done several times) Thunderbird - still this blasted white background. I do not use HTML for emails, I use plain text. Could someone please tell me how I can get my light grey background back ?

Asked by Helvetica 2 àwọn oṣù sẹ́hìn

Last reply by Matt 1 ọ̀sẹ̀ tó kọjá

signing in

When signing in with my password, the system is not happy. It will continually ask for the correct password. I will re-enter the same correct password until it finally ac… (kàsi)

When signing in with my password, the system is not happy. It will continually ask for the correct password. I will re-enter the same correct password until it finally accepts it. What's wrong?

Asked by Robert Garcia 1 ọ̀sẹ̀ tó kọjá

Last reply by david 1 ọ̀sẹ̀ tó kọjá

Trouble with set up - "Login in to account "Microsoft 365" Failed. Login in to server smtp.365.com with user name x failed."

I am trying to move all my emails over from outlook/office, but have continued to get error messages. I have tried various trouble shooting that are recommended. when i … (kàsi)

I am trying to move all my emails over from outlook/office, but have continued to get error messages. I have tried various trouble shooting that are recommended. when i try to send a test message it tells me Login in to account "Microsoft 365" Failed. Login in to server smtp.365.com with user name x failed. Is there an easy way to fix this

Asked by michaelwhuebner 1 ọ̀sẹ̀ tó kọjá

Last reply by christ1 1 ọ̀sẹ̀ tó kọjá

Retrieval of permanently deleted emails

Good morning Is it possible to retrieve emails that were permanently deleted. The 3 emails i need are for June Oct and Dec 2020 Please reply asap Kind Regards ANGIE … (kàsi)

Good morning

Is it possible to retrieve emails that were permanently deleted.

The 3 emails i need are for June Oct and Dec 2020

Please reply asap

Kind Regards

ANGIE bROUGHTON angie@dbnmail.co.za 0829203697

Asked by angie8 1 ọ̀sẹ̀ tó kọjá

Last reply by Matt 1 ọ̀sẹ̀ tó kọjá

Flash Player update message

I have asked this question before and followed ALL recommendations to no avail. I received no other suggestions to now, nearly a year later I am asking this question agai… (kàsi)

I have asked this question before and followed ALL recommendations to no avail. I received no other suggestions to now, nearly a year later I am asking this question again. I had to stop using my favorite browser because of this. You all used to help your users but alas, no more. Here is a link to my previous question and then below is my present question;

https://support.mozilla.org/en-US/questions/1473866

I am running a fully updated Windows 11 computer. I have 4 fully up to date browsers; Vivaldi 7.5.3735.66 (Stable channel) (64-bit); EDGE Version 139.0.3405.125 (Official build) (64-bit); DuckDuckGo version 0.126.3; and Firefox 142.01. I play Bejeweled Blitz on FaceBook. The game works perfectly on all browsers EXCEPT Firefox. When I try to play on Firefox I get a message that says I must "upgrade to the latest version of Flash:. There is NO flash anymore. Why am I getting this message on Firefox but the game works just fine on all other browsers?

Asked by notnats 1 oṣù sẹ́hìn

Last reply by Denys 1 ọ̀sẹ̀ tó kọjá

Experiencing Lag and Performance Issues with Xbox Cloud Gaming on Firefox – Any Fixes or Recommended Settings?

Hi Firefox Community, I’ve recently started using Xbox Cloud Gaming (xCloud) through the browser on my PC, and I’m currently using Firefox as my main browser. However, I… (kàsi)

Hi Firefox Community,

I’ve recently started using Xbox Cloud Gaming (xCloud) through the browser on my PC, and I’m currently using Firefox as my main browser. However, I’ve been encountering some issues while playing:

Noticeable input lag during gameplay

Occasional frame drops and stuttering

Delayed response times compared to when using other browsers like Edge or Chrome

I really prefer using Firefox for privacy and customization, so I’d like to stick with it if possible. The performance issues seem to be more pronounced in fast-paced games, making them difficult to enjoy.

Here’s what I’ve tried so far:

Ensured Firefox is up to date

Disabled unnecessary add-ons and extensions

Cleared cache and cookies

Tested with hardware acceleration on and off

Internet connection is stable (wired, 200 Mbps)

Despite these steps, the performance still doesn’t match what I get in other browsers.

Is anyone else experiencing similar issues with Xbox Cloud Gaming on Firefox? Are there any recommended browser settings, configurations, or tweaks that can optimize Firefox for cloud gaming performance?

Any advice, tips, or solutions would be greatly appreciated. I’d really like to continue using Firefox without compromising my gaming experience.

Thanks in advance!

Asked by TAHA SHK 5 àwọn oṣù sẹ́hìn

Last reply by harrie 1 ọ̀sẹ̀ tó kọjá