Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Why does one of our identities have only 3 folders (inbox, sent, trash) and the other a whole lot more?

  • 2 àwọn èsì
  • 1 ní ìṣòro yìí
  • 3 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cjvsrd

more options

We have two identities/email addresses. Mine has like 9 folders (inbox, sent, trash, all mail, spam, important, starred), and the other just 3 (inbox, sent, trash). We had a guy put this email client (Thunderbird) in the computer; we didn't do it. So, why the discrepancy? Are any of these extras important (sorry), or is the other missing out?

We have two identities/email addresses. Mine has like 9 folders (inbox, sent, trash, all mail, spam, important, starred), and the other just 3 (inbox, sent, trash). We had a guy put this email client (Thunderbird) in the computer; we didn't do it. So, why the discrepancy? Are any of these extras important (sorry), or is the other missing out?

Ọ̀nà àbáyọ tí a yàn

well yours is a gmail IMAP account. (All mail is a give away) the other account is probably a pop account for your ISP . Hence only a couple of local folders.

see here for some basic details on IMAP and POP. https://support.mozilla.org/en-US/kb/glossary-terms-including-types-accounts#w_mail-accounts

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (2)

more options

Ọ̀nà àbáyọ Tí a Yàn

well yours is a gmail IMAP account. (All mail is a give away) the other account is probably a pop account for your ISP . Hence only a couple of local folders.

see here for some basic details on IMAP and POP. https://support.mozilla.org/en-US/kb/glossary-terms-including-types-accounts#w_mail-accounts

more options

Oh, man, I thought they were both IMAP! They are both gmail, but I do see that one is indeed POP and the other IMAP. That answers other questions, too. I wonder why the guy did that? Oh, well, at least now I know, although there is nothing I can do about it. At least the POP is my husband's. I am the only one who has to deal with all the extra stuff that IMAP leaves on the server. Thanks