Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Paypal says I have to use Outlook and not Firefox! Help!

  • 3 àwọn èsì
  • 1 ní ìṣòro yìí
  • 11 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

more options

I have windows 7 and not mac. Paypal worked twice yesterday and then not at all. Paypal says I have to use outlook express to get the paypal to work consistently!!!??? I checked with paypal 3 times and with the payee to see if there were issues on their end, but there was nothing. My credit cards are working fine. Whats up?

I have windows 7 and not mac. Paypal worked twice yesterday and then not at all. Paypal says I have to use outlook express to get the paypal to work consistently!!!??? I checked with paypal 3 times and with the payee to see if there were issues on their end, but there was nothing. My credit cards are working fine. Whats up?

Ọ̀nà àbáyọ tí a yàn

You can try these steps in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Note that you can find a shield icon to the left of the "Site Identity Button" (globe/padlock) on the location bar that mixed active content is blocked.

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (3)

more options

Outlook Express is an email client program, where Firefox is a web browser; something about what Paypal told you doesn't equate.

more options

Yeah, sorry not outlook but they wanted me to use explorer.

more options

Ọ̀nà àbáyọ Tí a Yàn

You can try these steps in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Note that you can find a shield icon to the left of the "Site Identity Button" (globe/padlock) on the location bar that mixed active content is blocked.