Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

why will Firefox not keep my settings? I must reset all of my settings every time that I log in.

  • 6 àwọn èsì
  • 5 ní àwọn ìṣòro yìí
  • 44 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ marlsrsoftball

more options

Every time I log out, shut down & restart. It returns Firefox to the default settings that occur after a new install. It keeps the settings if I exit & restart Firefox without shutting down but if I shut down, it forgets everything.

Every time I log out, shut down & restart. It returns Firefox to the default settings that occur after a new install. It keeps the settings if I exit & restart Firefox without shutting down but if I shut down, it forgets everything.

Ọ̀nà àbáyọ tí a yàn

Which security software (firewall, anti-virus) do you have?

Some security software has virtualization or sandbox features that may cause problems by protecting and restoring files in the Firefox profile folder.

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (6)

more options
more options

Ọ̀nà àbáyọ Tí a Yàn

Which security software (firewall, anti-virus) do you have?

Some security software has virtualization or sandbox features that may cause problems by protecting and restoring files in the Firefox profile folder.

more options

ZoneAlarm. It's never caused issues before.

more options

Solution please...

more options

Do you have a solution..... Please !

more options

Mine works well for a week or so then goes off where the links come up as raw data. I reset Firefox and everything works fine.