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Firefox 9.01 just crashes on Windows 7 x64

  • 1 èsì
  • 6 ní àwọn ìṣòro yìí
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  • Èsì tí ó kẹ́hìn lọ́wọ́ Matt_G

computerman
computerman
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Firefox just stops working on my computer. I checked the crash reports and it does not show the crash.

Firefox just stops working on my computer. I checked the crash reports and it does not show the crash.

All Replies (1)

Matt_G
Matt_G
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Hey computerman88,

Have you tried starting Firefox in Safe Mode? Hold down "shift" while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should read Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

There is also a lot of useful stuff in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) Knowledge Base article. If you've recently upgraded, you might want to check out this article as well.

Hopefully this helps!