Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

My "Clear Recent History" fails.

  • 2 àwọn èsì
  • 1 ní ìṣòro yìí
  • 22 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

more options

I have the boxes checked to clear cookies, cache, dowloads, and active logins when I close Firefox, but it does none of this. What can I do to fix the problem?

I have the boxes checked to clear cookies, cache, dowloads, and active logins when I close Firefox, but it does none of this. What can I do to fix the problem?

All Replies (2)

more options

Does it work if you do that from the Tools menu?

more options

Make sure that Firefox closes properly.
Try to use "Firefox/File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") to close Firefox if you are currently doing that by clicking the close X on the title bar.

See also "Hang at exit":