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When I close Firefox 3.6.8, after closing I get error msg - "Firefox has encountered and error and must close"

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  • Èsì tí ó kẹ́hìn lọ́wọ́ daveb1004

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I have just installed Firefox 3.6.8 on a clean reinstalled WinXP SP3 system. I loaded my bookmarks from my previous installation of Firefox. When I close Firefox, every time it closes fine, then I get the Microsoft message "Firefox.exe has encountered a problem and needs to close" Do you want to send this report to Microsoft?". I do not get a Firefox crash message. This has happened every time since I just installed Firefox -- any ideas?

I have just installed Firefox 3.6.8 on a clean reinstalled WinXP SP3 system. I loaded my bookmarks from my previous installation of Firefox. When I close Firefox, every time it closes fine, then I get the Microsoft message "Firefox.exe has encountered a problem and needs to close" Do you want to send this report to Microsoft?". I do not get a Firefox crash message. This has happened every time since I just installed Firefox -- any ideas?

Ti ṣàtúnṣe nípa daveb1004

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Well, I don't know why, but for some reason after rebooting my computer the error message no longer occurs -- so it looks like I no longer have an issue. But it might be worth the knowledge if someone else has the problem. -- try rebooting the computer. Thanks