Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

The installation program of 3.6.4 version asks me closing Firefox to continue the installation. But after the closing of Firefox, it asks the same. How shall I do ?

  • 2 àwọn èsì
  • 2 ní àwọn ìṣòro yìí
  • 104 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ AnonymousUser

AnonymousUser
AnonymousUser

I tried to install the 3.6.6 update, but it asked me closing Firefox. I did that, but it continues showing the same message "Fermez Firefox pour continuer (close Firefox to continue)".

This happened

Every time Firefox opened

== I tried to update Firefox

I tried to install the 3.6.6 update, but it asked me closing Firefox. I did that, but it continues showing the same message "Fermez Firefox pour continuer (close Firefox to continue)". == This happened == Every time Firefox opened == I tried to update Firefox

Ọ̀nà àbáyọ tí a yàn

Make sure that there are no Firefox processes left in the Task Manager (Shift+Ctrl+ESC, Processes tab)

See also http://kb.mozillazine.org/Software_Update (Software Update not working properly)

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (2)

AnonymousUser
AnonymousUser Ìbéèrè olóhun

I made a mistake on the title of the topic : it is 3.6.6 and not 3.6.4 installation program.

cor-el
cor-el
  • Top 25 Contributor
  • Moderator

Ọ̀nà àbáyọ Tí a Yàn

Make sure that there are no Firefox processes left in the Task Manager (Shift+Ctrl+ESC, Processes tab)

See also http://kb.mozillazine.org/Software_Update (Software Update not working properly)