How can I add back an IMAP server on an existing T-bird account after T-bird deleted the line with the saved password and IMAP server for that account?
My T-bird is not receiving incoming messages in one E-mail account. How can I add back an IMAP server on an existing T-bird account after T-bird deleted the line with the saved password and IMAP server for that account? I tried to change the IMAP server address for an existing T-bird account, but T-bird and/or my ISP deleted the saved password and IMAP server line for that account in T-bird's Saved Passwords table, so T-bird cannot get incoming E-mails. The IMAP server address still exists in T-bird's Tools -> Account Settings -> Server Settings page, but NOT in the Tools -> Options -> Privacy & Security -> Passwords -> Saved Passwords table. I would like to add an/the IMAP server back to the account without deleting the account, and re-entering all of its settings again. I have not figured out how to do this.
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I tried to change the IMAP server address for an existing T-bird account
Don't change an existing account. Create a new account for the new server.
T-bird and/or my ISP deleted the saved password and IMAP server line for that account in T-bird's Saved Passwords table, so T-bird cannot get incoming E-mails.
When this is an existing account, you'll have to authenticate once, and tell Thunderbird to remember the password. It will then be stored in Tools -> Options -> Privacy & Security -> Passwords -> Saved Passwords.
If this is an account using OAuth2 authentication, Thunderbird will only remember an authentication token, and not the actual account password.
In any case, you'll have to enter your account password once to regain access to the account. If you forgot the password, check with your email provider about password reset options.