Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

after updating on Ubuntu snap 24.02 FF won't open. need passwords etc saved it

  • 3 àwọn èsì
  • 0 ní àwọn ìṣòro yìí
  • Èsì tí ó kẹ́hìn lọ́wọ́ jonzn4SUSE

more options

Updated January 18 on Linux Ubuntu desktop 24.02 snap but FF won't open. Want passwords etc. so not want to delete. How in update or what do?

Updated January 18 on Linux Ubuntu desktop 24.02 snap but FF won't open. Want passwords etc. so not want to delete. How in update or what do?

All Replies (3)

more options

You need to look at the logs to see what's happening when you try to open Firefox from your distro. Try downloading Firefox from Mozilla. Download, unzip, and run firefox-bin from the folder and see if you have the same issue. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

more options

Hi. Thanks. But asking how to go back b4 updating. And how see log you said? I know about direct download. I need passwords etc. Thanks

more options

You're going to run Firefox from Mozilla and then see if it can import data from your distro version. Run the below cmd to generate a log file called firefox_debug.txt.

strace -t -o firefox_debug.txt firefox &

See screenshot of file that show Firefox exited normally. The log file will be in the working directory that you run the cmd in.

Ti ṣàtúnṣe nípa jonzn4SUSE

Béèrè ìbéèrè

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.