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Firefox not opening scholarship websites properly on mobile

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Hello Mozilla team, 👋 I’ve noticed that some educational websites — including my own scholarship guide, https://theoasisscholarship.com/

— aren’t displaying correctly on Firefox for Android.

The issue I see: Some pages don’t load fully, especially forms and PDF links. The same pages work fine on Chrome or Edge mobile. Clearing cache or disabling add-ons didn’t help. Can you please guide me on how to debug or fix this issue? Is there a specific setting, user agent, or cache issue on Firefox mobile that may cause this? Thank you for your help! 🙏

Hello Mozilla team, 👋 I’ve noticed that some educational websites — including my own scholarship guide, [https://theoasisscholarship.com/] — aren’t displaying correctly on Firefox for Android. The issue I see: Some pages don’t load fully, especially forms and PDF links. The same pages work fine on Chrome or Edge mobile. Clearing cache or disabling add-ons didn’t help. Can you please guide me on how to debug or fix this issue? Is there a specific setting, user agent, or cache issue on Firefox mobile that may cause this? Thank you for your help! 🙏

All Replies (1)

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Hi there! 👋

If Firefox isn’t opening scholarship websites properly on mobile, here are a few things you can try — this issue usually comes down to cache, site scripts, or compatibility settings:

Clear the browser cache and cookies: Go to Settings → Delete browsing data → select Cache and Cookies, then reload the page. Old cached versions of pages can cause layout or loading errors.

Turn off “Enhanced Tracking Protection” temporarily: Some scholarship sites use scripts or trackers that Firefox blocks. Tap the shield icon in the address bar → toggle protection off for that site → reload.

Try desktop mode: Tap the menu (⋮) → choose Desktop site. Some sites aren’t optimized for mobile browsers and load better this way.

Disable add-ons: Go to Settings → Add-ons → Manage your add-ons, and disable any ad blockers or script managers.

hope so this helped you.

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