Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.
Solved A ti fi pamọ́ fọ́jọ́ pípẹ́

Thunder bird will not set up new email account

TechVet

Trying to set up a new email account in Thunderbird I go to the Account Hub, enter the name and then the email address of the new account and select <Continue>. There then appears a greyed-out box showing "looking up configuration" with the usual turning circle indicating waiting for a response. After three hours still greyed-out with the turning circle and no response. I have tried several times. Please advise a solution

Trying to set up a new email account in Thunderbird I go to the Account Hub, enter the name and then the email address of the new account and select <Continue>. There then appears a greyed-out box showing "looking up configuration" with the usual turning circle indicating waiting for a response. After three hours still greyed-out with the turning circle and no response. I have tried several times. Please advise a solution

All Replies (3)

Ọ̀nà àbáyọ Tí a Yàn

click settings>general and UNTICK to box for the experimental setup wizard and restart your attempt. see attached.

Excellent. Worked first time. Thank you so much for instantaneous response to my query

Your most welcome. :)